Aftermarket service businesses are ranked by their customers every year. The most recent J.D. Power results are out, with NAPA Autopro shops coming in second to Audi dealerships. What automotive service providers can do to improve their customer satisfaction and why...
Continental has expanded the portfolio of ATE brake fluids for the automotive aftermarket with ATE Super DOT 5.1 brake fluid. This state-of-the-art DOT brake fluid features a high wet boiling point and excellent flowability (viscosity) even in very cold operating...
Bestbuy Distributors Limited hosted week one of its unprecedented virtual Buy & Sell on September 15-17, with positive feedback and an optimism going into week two meetings. The popular one-on-one meetings between Bestbuy shareholders and vendors have a...
DanaAftermarket.com features instructional videos to help automotive professionals get the most out of Dana Incorporated’s e-commerce platform and an extensive literature library that provides in-depth product attribute information. “For those new to...
The Aftermarket Auto Parts Alliance Sales Marketing Forum sessions included some live discussions in addition to a host of virtual features. The Aftermarket Auto Parts Alliance, Inc., broadcast its annual Sales & Marketing Forum to a record audience. Hundreds of...
According to the J.D. Power 2020 Canada Customer Service Index—Long-Term (CSI-LT) Study, car dealers and independents both increased their auto service customer satisfaction ratings and average dollars per visit, but the independent aftermarket lost ground. While the...
The Automotive Industries Association of Canada has launched the third round of its COVID-19 aftermarket business impact surveys. The input will help to inform the financial and other supports for companies large and small during the COVID-19 pandemic. Input from...
Performance Racing Industry (PRI) announced that the 2020 PRI Trade Show will not be taking place as scheduled in December. The Indianapolis, Ind. event was regarded as the last holdout among major industry trade events to remain on the calendar. “The announcement...
APC Automotive Technologies, LLC and APACE Holding Company, LLC announced that APACE has acquired APC’s AP Emissions business unit. The APACE group is led by Vange Proimos, a former owner of AP Emissions. The move comes following a comprehensive strategic analysis...